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October 23, 2013

Employee Recognition: Beyond the Gifts

MarketWatch recently shared popular gifts given to employees in honor of various work anniversaries. And, while a new television or kitchen appliance is a great gift to get after the work is done, the experience and celebration you create during the recognition that reinforces the personal connection is even more imperative. It is important to […]

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October 23, 2013

How to Re-engage An Unhappy Employee

The world is an unhappy place when you don’t like your job. Job dissatisfaction is the gateway to disengagement, disengagement leads to lowered performance, and lowered performance affects your bottom line. However, if an employee is disengaged they rarely verbalize it to their manager, which is a problem. Managers must not only be able to […]

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October 23, 2013

Hug a Medical Assistant This Week

Here at Michael C. Fina we love recognizing employees for all the great things they do. When we get the chance to praise someone’s dedication to their job, multiple party horns go off, confetti falls from the ceilings, and sweet electric guitar riffs echo through the halls. That’s why we’re super-excited for Medical Assistants Recognition […]

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October 14, 2013

Essentially, You’re What is Called…

The partisan battle over Obamacare has resulted in a government shutdown, the first since a three-week period in late 1995. The hope is that Congress can clean up this mess before the public realizes how much damage they’ve truly caused. Meanwhile, the government employees most affected this week—the “non-essentials”—get to sit home and wonder how […]

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October 14, 2013

How Google Saved Boss’s Day

October 16th, 2013 is Boss’s Day, a corporate holiday to say “thank you” to all the great bosses out there that go the extra mile for their employees. Boss’s Day wasn’t concocted deep in the bowels of the Hallmark laboratories as part of a diabolical plan to increase greeting card sales. The actual story of […]

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October 11, 2013

Employee Engagement: Dancing to a Different Tune

In the midst of the awkward Miley Cyrus appearances, talking cats and lovable toddlers currently taking over viral video, we were recently treated to a creative and unique submission—the employee resignation. Formerly a producer for an animation studio, Marina Shifrin finally became fed up with her long hours (the clip begins with a graphic that […]

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October 3, 2013

What are YOU doing for Customer Service Week?

Customer Service Week (Oct. 7-11) is nearly upon us and once again we stop to reflect on all the wonderful things our Customer Service teams do for us day in and day out. An internationally recognized event since 1992, Customer Service Week is devoted to highlighting the importance of customer service and honoring the people […]

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