Building The Employee Experience – A Handbook For Managers

Frontline managers play an important role in creating a satisfying and memorable employee experience. This handbook provides a wealth of tips and strategies for making meaningful connections and building the culture you want through daily interactions.

Topics covered include:

  • Conversational tricks and tips to quickly build rapport
  • Examination of the manager’s role in building culture
  • Daily social strategies to take your engagement to the next level
  • Secrets of positive body language, small talk, and presenting awards