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Browsing: Performance Management

June 24, 2016

Becker’s Hospital Review Releases 2016 Benchmarks

Patient satisfaction has always been the top concern for hospitals, and it’s easy to see why – it’s their whole reason for doing what they do. But in the last several years the Affordable Care Act has put increased scrutiny on how hospitals care for patients, tying Medicare funding to satisfaction ratings and quality of […]

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December 16, 2015

Death of the Annual Performance Review

Years ago, I interned at a film production company. I would read screenplays and evaluate each piece. I had the internship for one semester. And for the dozens of screenplays I reviewed, I had no idea I was filling out the evaluation form incorrectly. In class, my professor taught me a certain way to write […]

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August 26, 2014

The Robot Uprising and How It Can Benefit You

The field of robotics and Artificial Intelligence has advanced rapidly in the last decade. Today robots and intelligent software routinely handle sports writing, bomb disposal, light housekeeping, tricky aerial camera work, and can even act as a stand-in for remote employees. Google, widely considered to be the leader of the field, has invested considerable time […]

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May 30, 2014

Management Lessons from ‘House of Cards’

Frank Underwood, the ruthless protagonist portrayed by Kevin Spacey in the Netflix series “House of Cards,” is not what most people would consider a model of upper management. Sure, he lies, cheats, steals, and murders his way to the top, and he rarely shows remorse for his actions—but when you say it that way it […]

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April 8, 2014

Employee Engagement: Managing in the Big Leagues

In a sure sign that Spring is finally here, another season of Major League Baseball is in full swing. For everyone officially back to work—players, coaches, umpires, etc.—this is the start of a long six months (Major League Baseball clubs typically receive 3-4 off days a month, or roughly 20 each season). We’ve discussed how […]

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November 6, 2013

4 Motivational Tools From Papa Jack

You’ve all heard of Jack “Papa Jack” Welch—the infamous CEO of GE who increased the value of the company by 4000% between 1981 and 2001. In order to accomplish such a remarkable turnaround, Papa Jack had to completely re-think the management strategy at GE and find cost-effective methods to motivate his entire staff toward becoming […]

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