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November 16, 2015

The New Face of Employee Fatigue: The Secret Service

The U.S. Secret Service has not had the best time in the press as of late. There was the big prostitution scandal in 2012 which led to the firing of eight agents. In September of last year, a series of mishaps enabled a man armed with a knife to hop the fence at the White […]

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July 14, 2014

Incentivizing the World Cup

Germany defeated Argentina to win the coveted FIFA Trophy last weekend, and one of the most tumultuous World Cups in recent history came to a close. According to analysts it was also the most expensive World Cup in history, with the largest purse ever offered to the finalists, totaling over $350 million. All 16 semifinalist […]

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July 9, 2014

On the Frontier of Engagement

It’s good to remember that one highly engaged employee can make a world of difference. Take the case of Frontier Airlines, a Colorado-based airline that earned dubious title of 2nd Most-Complained-About-Carrier in 2013 (in fairness, Spirit Airlines, the #1 most-complained-about-carrier, outnumbered Frontier’s complaints by almost 8-to-1). A New Hope However, 2014 is looking brighter for Frontier, […]

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